Air Help 1

• AirHelp FAQs

Call Center Fee 1

• Is there any fee to book over the phone?

Car Rental Questions 9

• Can I change the name of the driver on my car rental?
• Do I need an international driver's permit to drive a car in other countries?
• Do I really need to purchase car insurance for my rental car?
• How do I add car insurance to my car rental?
• How do I pay parking / traffic tickets while on my trip?

View all 9

Discounts 5

• Can I get a 'Senior' discount?
• Do you offer group discounts?
• Do you offer Military discounts?
• How do I apply my survey discount?
• Why isn't the Promo Code working for my booking?

Documents 6

• How do I get from the hotel to the rail station ?
• How do I read my train tickets?
• Where are my ferry tickets?
• Where is my transfer information ?
• When will my travel vouchers be available?

View all 6

Flight Questions 17

• Can I book my own flight to meet the departing flight that is listed on the vacation package?
• Can I change my departure gateway?
• Can I customize my flight?
• Can I fly from another city that is not listed in the vacation package?
• Can I make a change to my ticket after booking?

View all 17

General Traveler Questions 44

• Can I add another person to my trip?
• Can I book any of the vacations for Solo (single ) travel?
• Can I book a trip without flights?
• Can I book more than one vacation package together?
• Can I bring a service animal on my trip?

View all 44

Groupon Purchasing and Redeeming 9

• Can I purchase the Groupon deal without airfare?
• How do I book a Groupon vacation package?
• How do I find my Voucher code?
• How Groupon Offers Work
• How is my Groupon voucher applied to my reservation?

View all 9

Hotel and B&B Questions 11

• Can I book a single room?
• Do I need an electricity adapter/convertor for my trip?
• Do you have information about amenities and parking at my hotel?
• How do I book my Ireland B&Bs ?
• How do I book my UK (England and Scotland) B&Bs?

View all 11

Passport and Visa Questions 6

• Brazil - Visa Requirement for U.S., Canadian & Australian Tourists
• Do I need an entry visa to travel on my trip?
• ETA - Electronic Travel Authorization
• How long should my passport be valid?
• TDAC - Thailand Digital Arrival Card

View all 6

Payment Questions 6

• Are there any additional fees or charges?
• Are there any child discounts?
• Can I make a deposit now and pay the rest later?
• Can I use more than 1 credit card to make payment?
• Do you sell gift certificates?

View all 6