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You will find most of your questions about flight, hotels, cars or vouchers answered below

General Traveler Questions

How do I log into my Traveler Portal Account
To log into your Traveler Portal Account please follow the below steps:  1. Go to the Account tab on the upper right hand corner of our website.  2. Cl...
How do I create a Great Value Vacations' Traveler Portal Account
In order to create a Great Value Vacations' Traveler Portal Account please follow the below steps:  1. Go to the 'Account' tab on the upper ...
Can I get a refund if I cancel my trip?
All of our vacation packages are fully non-refundable but we do offer the option of adding Travel Protection at the time of booking.  We strongly advise th...
What if I need assistance while on my trip?
If you require assistance while in destination you should first reach out to your local vendors (tour operators) or the hotel front desk. Your travel docume...
Can I transfer my trip to another person?
Due to airline restrictions, all bookings are final and cannot be changed, refunded, exchanged, cancelled or transferred to another party.   
Can I book any of the vacations for Solo (single ) travel?
Some of our vacation packages can be booked for solo travelers. When you are on the 'Let's Get Planning' page on our website simply click the dr...
How do hotels accomodate 3 guests in a room?
Triple rooms are often rooms accommodated for two people with a rollaway or cot to accommodate the third person.
Do your vacation packages accommodate people with disabilities?
Pursuant to the Americans with Disabilities Act (ADA), Great Value Vacations seeks to accommodate travelers with special needs to the extent possible and co...
How do I make phone calls from outside the United States?
Phoning home from another country can be expensive. All hotels will add a service charge to the cost of any phone calls you make from your room. We sugg...
Will I have access to Wi-Fi during my trip?
Many hotels offer free WiFi in public areas and WiFi in rooms (often for an additional charge). Also, internet cafés are found in many cities throughout the...