You can reach us during opening hours at 800 896 4600.  Our opening hours are:  Saturday - Thursday: 12:30pm to 9pm ET Fridays: 12:30pm - 6:30pm ET

It's possible that the price increased due to a change in availability or demand for that particular date. Additionally, rates are based on exchange rat...

When filing a claim with Trip Mate, you will be required to provide your Great Value Vacations 'booking number'. This is the GVV number provided to ...

If you booked a transfer and are unable to locate the driver, it is your responsibility to contact the transfer company using the provided contact informati...

If you are unable to locate a booked tour, it is your responsibility to contact the tour company using the provided contact information in your Travel Docum...

We understand your concern regarding middle names on your ticket. However, please note that TSA does not require middle names, and small differences between...

Great Value Vacations does not have any specific restrictions in regards to bringing animals on your travels. However, traveling animals are subject to ...

You can add your KTN/TSA number by either going directly to the airline website using the airline confirmation code (listed on your flight voucher) or you c...

We are unable to make changes to the cities, the duration of stay in each city, hotel accommodations or the order of the hotels.  However, we do offe...

To add a new traveler to your trip, you would need to call us at 800 896 4600.  Our customer service agents would  need to look at your specific booking...