General Traveler Questions
Currency can be exchanged at airports and banks and some hotels will also offer this service. Service fees may also be applicable. It's a good idea ...
Visa, MasterCard and American Express are accepted in most countries. Please be sure to check with the shop/restaurant/vendor to be sure as some smaller ven...
For weather conditions pertinent to your itinerary visit reliable and international-friendly sites such as www.weather.com
In many cases the airline that was booked on your original reservation requires us to rebook your new flights on the same air record (confirmation, PNR) to ...
Please click here to complete a form for emergency assistance. Note that this form is to used ONLY by travelers in destination or departing within the ...
If you are in destination and need to reschedule a tour please contact your local vendor. Contact information for your local vendors can be found on y...
Please go to the "Customize Your Trip" section of your 'Traveler Portal' account. Available services will be shown here for you to pu...
On occasion tours/excursions are not able to operate and may be cancelled by our local vendors. If your tour/excursion is canceled during your trip ple...
All of our rates on both our US and CA websites are priced in USD.
If you need to reschedule your Northern Lights tour and are currently in destination (you are currently traveling), please contact your local vendor. Yo...