To log into your Traveler Portal Account please follow the below steps:  1. Go to the Account tab on the upper right hand corner of our website.  2. Cl...

Phoning home from another country can be expensive. All hotels will add a service charge to the cost of any phone calls you make from your room. We sugg...

You can reach us during opening hours at 800 896 4600.  Our opening hours are:  Saturday - Thursday: 12:30pm to 9pm ET Fridays: 12:30pm - 6:30pm ET

You can post your public review on TrustPilot. https://www.trustpilot.com/evaluate/greatvaluevacations.com However, if you have a customer service issue...

You can view all of your trip details by visiting your Traveler Portal account. Go to the upper right of our website to log into your account. 

We understand your concern regarding middle names on your ticket. However, please note that TSA does not require middle names, and small differences between...

All of our vacation packages are fully non-refundable but we do offer the option of adding Travel Protection at the time of booking.  We strongly advise...

If you require wheelchair assistance for your flights please reach out to our customer service team by clicking here. 

On occasion tours/excursions are not able to operate and may be cancelled by our local vendors.  If your tour/excursion is canceled during your trip ple...

Currency can be exchanged at airports and banks and some hotels will also offer this service. Service fees may also be applicable. It's a good idea ...