On occasion tours/excursions are not able to operate and may be cancelled by our local vendors. 

If your tour/excursion is canceled during your trip please reach out to us via the 'Help' tab on our website. 

Please be sure to include your GVV reservation number with your request. 

As we require verification of a canceled tour from our local vendor, please allow 7 - 10 business days for this to be actioned.